Shipping policy

Shipping Policy

Thank you for shopping with NaqshFragrances.com. We are committed to delivering your orders quickly and safely. Please read our shipping policy below for details on processing, delivery times, and shipping charges.

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • Once your order is shipped, you will receive a confirmation message or call with tracking details (if available).

2. Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location.
  • Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • We may offer free shipping on selected products or promotional offers.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across selected areas.
  • Please ensure you have the exact amount ready at the time of delivery.

5. Order Tracking

  • Once your order is dispatched, tracking details will be shared (if applicable).
  • You can contact us for updates regarding your shipment.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping information.
  • NaqshFragrances.com is not responsible for delays or losses due to incorrect or incomplete addresses.

7. Delayed or Lost Shipments

  • While we aim to deliver on time, delays may occur due to courier issues.
  • If your order is significantly delayed or lost, please contact us, and we will assist you in resolving the issue.

8. Damaged Packages

  • If you receive a damaged package, please contact us immediately at:
    📧 naqshfragrances@gmail.com
    📞 03494261424
  • Provide photos of the package and product so we can resolve the issue quickly.

9. International Shipping

  • Currently, we may or may not offer international shipping. Please contact us before placing an international order.
  • Additional customs duties or taxes (if applicable) are the responsibility of the customer.

10. Contact Us

If you have any questions about shipping, feel free to reach out:

📧 Email: naqshfragrances@gmail.com
📞 Phone: 03494261424

Thank you for choosing NaqshFragrances.com! We appreciate your trust and aim to deliver your orders with care and efficiency.